IRIUM - Spain

INGENIERO/A DE SOLUCIONES DE COMUNICACIONES UNIFICADAS - VOIP (BROADSOFT / AGENTES VIRTUALES)

MADRID, MADRID, Spain
Full Time
Experienced
🚀 En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.




🔍 Actualmente nos encontramos en búsqueda de INGENIERO/A DE SOLUCIONES DE COMUNICACIONES UNIFICADAS - VOIP (BROADSOFT / AGENTES VIRTUALES), con entre 3 - 6 años de experiencia para participar en un proyecto.




🎯 ¿Qué esperamos de ti?
  • Conocimiento técnico de Cisco BroadSoft (provisión, configuración, SIP, SBCs).
  • Manejo de protocolos de voz: SIP, RTP, SRTP, TLS.
  • Conocimientos de VoIP, PBX virtuales y soluciones de colaboración (Webex, Teams).
  • Experiencia integrando agentes virtuales (Dialogflow, Lex, Genesys, Nuance, etc.).
  • Familiaridad con APIs REST y flujos de integración con CRMs o sistemas OSS/BSS.
  • Español nativo/C1 y nivel B2 de inglés.



➡️ ¿Cuáles serán tus funciones como INGENIERO/A DE SOLUCIONES DE COMUNICACIONES UNIFICADAS - VOIP (BROADSOFT / AGENTES VIRTUALES)?
  • Ingeniería de soluciones de comunicaciones unificadas basadas en BroadSoft y plataformas de agentes virtuales (IVR, bots, asistentes conversacionales).
  • Gestión de demandas B2B en el ámbito de plataformas y servicios para empresas.
  • Interlocución técnica con equipos comerciales, ingeniería y clientes.
  • Análisis de viabilidad y diseño de alto nivel según requisitos y soluciones de mercado.




⭐ ¿Qué ofrecemos si te unes a nosotros?
  • Modalidad hibrida: 80% teletrabajo. 💻
  • Ubicación: Madrid 🌍
  • Retribución flexible (seguro médico, restaurante, transporte y guardería) ✌
  • 23 días de vacaciones 🏕️
  • Buen clima laboral 🙍‍♀️🙍‍♂️
  • Acceso ilimitado a formación tecnológica puntera en modalidad barra libre📚
  • Contrato indefinido con IRIUM. 📜
  • Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa… 💰




IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos. Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho, este es el espíritu que buscamos, sea cual sea tu edad, si te reconoces ¡esta es tu empresa!




Podemos construir juntos el futuro. ¿Hablamos? 💚💙💜




En IRIUM defendemos un mundo sin estereotipos ni limitaciones y creemos en la igualdad para todos, principios que suscribimos en nuestro Plan de Igualdad y Código Ético garantizando la igualdad de trato y oportunidades al margen de cualquier condición personal, física o social.
 
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