IRIUM - Spain

SERVICE MANAGER DE CIBERSEGURIDAD (HÍBRIDO)

Madrid, Madrid, Spain
Full Time
Mid Level

En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.

Nos encontramos en la búsqueda del perfil de un/a Service Manager de Ciberseguridad, con sólida experiencia en la gestión de servicios de seguridad para liderar la prestación de servicios de ciberseguridad, en un proyecto del sector público en modalidad híbrida en Madrid.

¿Qué esperamos de ti?
- Experiencia de más de 3 años en un rol similar.
- Experiencia demostrable gestionando servicios SOC/Operación de Ciberseguridad (Security Operations Center).
- Conocimiento práctico de operaciones de monitorización, respuesta a incidencias y análisis de amenazas.
- Familiaridad con soluciones de protección de datos, especialmente Netskope y seguridad en Microsoft Office 365.
- Conocimiento de frameworks y marcos de ciberseguridad (NIST, ISO 27001, ENS).

¿Cuáles serán tus tareas en el día a día?
- Gestión integral del servicio: Actuar como punto de contacto principal con el cliente, asegurando la correcta prestación de todos los servicios de ciberseguridad contratados.
- Coordinación del SOC: Supervisar las operaciones del Centro de Operaciones de Seguridad, incluyendo monitorización 24/7, detección y respuesta a incidentes, alerta temprana y vigilancia digital entre otros.
- Gestión de servicios de protección de datos: Coordinar la operación de soluciones Netskope y protección sobre entornos Microsoft Office 365.
- Reporting y métricas: Centralizar y elaborar reportes técnicos del servicio, gestionando KPIs, KRIs, indicadores de rendimiento y cumplimiento de SLAs.
- Mejora continua: Identificar oportunidades de optimización del servicio y proponer mejoras proactivas.
- Gestión de incidentes críticos: Supervisar la coordinación de la respuesta ante incidentes de seguridad de alto impacto, asegurando la comunicación efectiva con el cliente.
- Cumplimiento normativo: Garantizar que los servicios se prestan conforme a los requisitos y las políticas de seguridad del cliente.

¿Qué ofrecemos si te unes a nosotros?
- Contratación indefinida directamente con nosotros.
- Modalidad híbrida con 2/3 días de presencialidad a la semana en Madrid.
- Banda salarial según experiencia y encaje con empresa y proyecto.
- Retribución flexible (seguro médico, restaurante, transporte y guardería).
- 23 días de vacaciones.
- Buen clima laboral.
- Acceso ilimitado a formación tecnológica puntera en modalidad barra libre.
- Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa...

IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos. Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho, este es el espíritu que buscamos, sea cual sea tu edad, si te reconoces ¡esta es tu empresa!

Podemos construir juntos el futuro. ¿Hablamos?

En IRIUM defendemos un mundo sin estereotipos ni limitaciones y creemos en la igualdad para todos, principios que suscribimos en nuestro Plan de Igualdad y Código Ético garantizando la igualdad de trato y oportunidades al margen de cualquier condición personal, física o social.

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