IRIUM - Spain

TÉCNCICO/A DE SOPORTE N2

Madrid, Madrid, Spain
Full Time
Mid Level

En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.

Nos encontramos en la búsqueda del perfil de un/a Técnico/a de Soporte de Nivel 2 con experiencia de al menos 1 años en soporte de Nivel 1 o 2, para participar en un proyecto en modalidad híbrida en Madrid.
 

¿Qué esperamos de ti?
- Experiencia de al menos 1 años en posiciones similares.
- Conocimientos en microinformática, redes, servidores, informática de gestión, informática audiovisual (valorable) y Windows.
- IMPRESCINDIBLE contar con un nivel medio de inglés.
- Disponibilidad para acudir presencialmente a las oficinas localizadas en Madrid.
- VALORABLE poseer certificaciones de Windows, ITIL o Microsoft Office.

¿Cuáles serán tus tareas?
- Soporte y ayuda al puesto de trabajo: atención telefónica, soporte remoto y presencial.
- Monitorización: sistemas TIC, plataformas de software propietario, flujos de trabajo. Resolución de alertas.
- Atención, resolución y escalado de incidencias (Hardware/Software) tanto remotas como presenciales.
- Gestión de solicitudes de servicio: hardware / software.
- Soporte telefónico: consultas, asesoramiento técnico, etc.

¿Qué ofrecemos si te unes a nosotros?
- Contratación indefinida directamente con nosotros.
- Modalidad de trabajo presencial en Málaga.
- Banda salarial según experiencia y encaje con empresa y proyecto.
- Retribución flexible (seguro médico, restaurante, transporte y guardería).
- 23 días de vacaciones.
- Buen clima laboral.
- Acceso ilimitado a formación tecnológica puntera en modalidad barra libre.
- Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa...

IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos. Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho, este es el espíritu que buscamos, sea cual sea tu edad, si te reconoces ¡esta es tu empresa!

Podemos construir juntos el futuro. ¿Hablamos?

En IRIUM defendemos un mundo sin estereotipos ni limitaciones y creemos en la igualdad para todos, principios que suscribimos en nuestro Plan de Igualdad y Código Ético garantizando la igualdad de trato y oportunidades al margen de cualquier condición personal, física o social.

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